UK Shipping

• Free Standard Shipping (2-4 days) for orders over £40
• £2.50 Standard Shipping (2-3 days) for orders under £40
• Free Express Shipping (1-2 days) for orders over £100
• £4.50 Express Shipping (1-2 days) for orders under £100

*Please contact us if your order is urgent and requires next-day delivery. 
*Please note that it may take up to 24 hours to prepare and dispatch your order. 

EU + Rest of Europe

• Free Standard Shipping (2-7 days) on orders over £150
• £10.00 Standard Shipping (2-7 days) for orders under £150

Please note that our orders do ship from the UK which means that local import taxes and duties may be required for your order upon arrival in your country. 

We are unable to refund postage charges on orders that are refused due to customs charges and are returned to us. If the item(s) are in sellable condition when they arrive back to us, we will refund the value of your order less any and all shipping and customs fees incurred by us. 

Rest of World

• Free Standard Shipping (4-10 working days) for orders over £250
• £20 Standard Shipping (4-10 working days) for orders under £250

Please note that our orders do ship from the UK which means that local import taxes and duties may be required for your order upon arrival in your country. 

We are unable to refund postage charges on orders that are refused due to customs charges and are returned to us. If the item(s) are in sellable condition when they arrive back to us, we will refund the value of your order less any and all shipping and customs fees incurred by us. 

UK Returns Policy

If you've changed your mind about your purchase please contact our support team within 14 days to get your return started. We do request that items must be returned to us unused with the original packaging. 

Once your return is received back to us we will be happy to offer you an exchange, credit or a refund for the value of your order less any postage charges we incur. You are welcome to ship your return back to us at your own cost or contact us for a pre-paid shipping label.

Please understand that we will not be able to issue a refund for items that are returned to us used, damaged, in unsaleable condition or if they are lost in the post if you've opted for shipping the return at your own cost. This is only due to insurance on the parcel incase of being lost in transit, if you do opt to ship your return back to us at your own expense we do recommend you insure the value of your order. 

Please allow us 2-3 business days after receiving your order to inspect the items(s). Exchanges and credits will be applied immediately whereas refunds can take 7-14 days to be processed.

International Returns Policy

As we are an independent business we are not able to offer as much as we wish we could for international returns.

You are welcome to return your purchase to us, however, we will only be able to issue a refund for your item(s) less any shipping and customs costs incurred by us. You can ship your return back to us at your own cost or contact us for a pre-paid shipping label.

If you would like to proceed with a return please contact our support team within 14 days of receiving your order. 

Please understand that we will not be able to issue a refund for items that are returned to us used, damaged, in unsaleable condition or if they are lost in the post if you've opted for shipping the return back without using the carrier label we provide. This is only due to insurance on the parcel incase it is lost in transit, if you do opt to ship your return back to us at your own expense we do recommend you insure the value of your order. 

Please allow us 2-3 business days after receiving your order to inspect the item(s). Exchanges and credits will be applied immediately whereas refunds can take 7-14 days to be processed.

COVID-19

Please note that as covid fluctuates there may be transit delays with your order. We will be in touch via email if longer transit times occur. If for any reason you feel concerned, please contact our support team.